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Terms of Service

Terms & Conditions

Please read these terms carefully before using Speak up Mama. By accessing or using our platform, you agree to be bound by these provisions.

Last Updated

August 13, 2026

Welcome to Speak up Mama (“Speak up Mama”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Speak up Mama website, platform, applications, content, features, and services (collectively, the “Service”).

By accessing or using Speak up Mama, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, please do not use the Service.

1. About Speak up Mama

Speak up Mama is a digital platform designed to provide information, educational resources, community support, and other resources relating to maternal wellbeing and related areas.

  • Access to articles, audio content, videos, podcasts, community discussions, and professional materials.
  • Speak up Mama is intended solely for supportive and educational purposes and is not a substitute for professional medical care.

2. Eligibility

You must be at least 18 years old to create an account or use features requiring registration, unless permitted by law. By using Speak up Mama, you confirm that:

  • You are legally capable of entering into these Terms;
  • The information you provide is accurate and complete;
  • You will maintain the accuracy of your account information;
  • You will use the Service in compliance with applicable laws.

3. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must:

🔒 Secure your login credentials
🚫 Do not share credentials with third parties
📩 Notify us promptly of unauthorized access
✏️ Keep personal details current

4. Use of the Service

You agree to use Speak up Mama responsibly and only for lawful purposes. You must not:

  • Interfere with or compromise the security or operation of the Service;
  • Upload malicious code, viruses, or illegal software;
  • Harass, abuse, threaten, or impersonate others;
  • Scrape, copy, or commercially exploit platform content without explicit permission;
  • Attempt to provide unauthorized professional medical treatment.

5. Health and Medical Disclaimer

Speak up Mama does not provide medical diagnosis, treatment, or emergency medical services.

Information available through Speak up Mama—including articles, videos, podcasts, discussions, and contributor insights—is intended strictly for general educational purposes.

It should not replace direct consultation with a qualified doctor, psychologist, midwife, counsellor, or healthcare provider.

⚠️ Emergency Notice: If you or someone else is experiencing a medical or mental health emergency, seek immediate emergency or professional medical assistance.

6. Professional Contributors

Speak up Mama may feature content contributed by doctors, psychologists, midwife partners, or researchers. The inclusion of professional opinions does not constitute an official endorsement by Speak up Mama. Users are encouraged to independently verify advice for their specific personal health needs.

7. Community & User-Generated Content

You retain ownership of content you lawfully post on Speak up Mama. However, by submitting content, you grant us a worldwide, royalty-free licence to host, display, and distribute it to operate and promote the Service.

8. Community Conduct Guidelines

Our community spaces must remain safe and supportive. We do not tolerate:

❌ Bullying or shaming
❌ Misleading medical claims
❌ Encouraging self-harm
❌ Spam or commercial solicitation

9. Content & Intellectual Property

Speak up Mama and its licensors own all intellectual property in the Service—including logos, editorial materials, original audio/video resources, and platform software. Content is licensed strictly for personal, non-commercial use.

10. Third-Party Services

Speak up Mama may contain links to external healthcare providers, payment portals, or third-party platforms. We are not responsible for third-party privacy policies, availability, or accuracy.

11. Privacy and Personal Data

Your privacy is essential to us. Please refer to our Privacy Policy to understand how we collect, process, and protect your personal health information.

15 - 16. Disclaimers & Limitation of Liability

To the maximum extent permitted by applicable law, Speak up Mama is provided on an “as-is” and “as-available” basis. Speak up Mama and its affiliates shall not be liable for indirect, incidental, or consequential losses resulting from reliance on platform content or temporary service interruptions.

20. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Ghana. Any legal disputes shall be subject to the jurisdiction of the appropriate courts of Ghana.

24. Contact Us

If you have questions, concerns, or requests relating to these Terms, please reach out to our legal team:

Platform

Speak up Mama

Email Enquiries

support@hervoice.app

Jurisdiction

Ghana