HerVoice (“HerVoice”, “we”, “us”, or “our”) is dedicated to protecting your privacy and ensuring you feel safe using our maternal health digital platform.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our mobile applications.
1. Introduction & Scope
HerVoice operates a digital ecosystem delivering maternal wellbeing resources, community engagement, and care team connectivity. We adhere to applicable data protection principles, including Ghana’s Data Protection Act (Act 843) and international health privacy best practices.
2. Information We Collect
We collect information directly from you when you register or interact with the platform:
👤 Account Information
Full name, date of birth, phone number, email address, and profile picture.
👶 Health Preferences
Maternal stage preferences, care updates, and preferred language choices.
💬 Community Posts
Questions, comments, or shared content submitted in discussion spaces.
📱 Technical Analytics
Device model, operating system, IP address, and platform usage metrics.
3. How We Use Your Information
We use your data solely for legitimate and supportive healthcare platform operations:
- Personalizing maternal health content according to your language and profile preferences;
- Delivering notification alerts and care team updates;
- Ensuring security, authenticating account logins, and preventing fraud;
- Analyzing app performance to continuously improve maternal user experience.
4. Data Sharing & Disclosure
We do not sell your personal or health data to advertisers or third parties.
We may only disclose information under the following limited circumstances:
- Trusted Service Providers: Secure infrastructure partners (such as Firebase/Google Cloud) bound by strict confidentiality agreements;
- Legal Requirements: If required by Ghanaian court orders or mandatory statutory regulations;
- Safety Concerns: To protect the vital interests and safety of mothers or children in emergency health situations.
5. Data Security & Encryption
We implement industry-standard technical measures to keep your data secure:
6. Your Rights & Choices
You retain full control over your personal information:
- Access & Edit: You can update your profile details and preferences anytime inside app settings.
- Notification Control: You can toggle care alerts on or off in preferences.
- Data Deletion: You have the right to request permanent deletion of your account and Firestore data at any time.
7. Data Retention & Deletion
We retain your information only as long as your account remains active or as needed to deliver services. When you choose to delete your account via the app settings, your personal data and Firestore user profile are permanently purged.
8. Children's Privacy
HerVoice is designed for mothers and adult caregivers. We do not knowingly collect personal registration data directly from individuals under 18 years of age.
9. Policy Updates
We may revise this Privacy Policy periodically. When significant changes occur, we will update the "Last Updated" date above and provide in-app notification notices where appropriate.
10. Contact Privacy Officer
For questions regarding data protection, privacy inquiries, or exercising your data deletion rights: